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John Bertrand

MD
Tec 8 Limited
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03 Apr 2020
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Banking, securities, payments and technology expertise gained at Citigroup, IBOS, FIS, SAP and Cognizant. Managed a wide range of skilled professionals, at every level, strategically and tactically. Sold and implemented £500 million in contracts. Would like to lead, advise or regenerate/create activities in this space. 

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MD
Tec 8 Limited
To Present
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Latest opinions

John Bertrand

Core Banking Systems evolution to cloud technology

Historical Core banking systems can trace their origins 50 years ago to independent, branch-specific solutions running on IBM computers using legacy languages like RPG, COBOL, and Assembler. The branch bank industry consolidated around two major players - Temenos' Globus and Finastra's Midas - each serving over 300 banks, often with many installat...

06 June 2025 Banking Strategy, Digital and Transformation

John Bertrand

Mobile Phone Theft: A 22-Day Insurance Ordeal

Analysis and Recommendations for Premium Bank Insurance Executive Summary This case study examines a mobile phone theft incident that occurred on April 22, 2025, in London, highlighting critical deficiencies in premium bank account mobile insurance services. While the police and telecom provider resolved their portions within minutes, the bank's i...

25 May 2025

John Bertrand

Social Media Evolution, Philippines and Maria Ressa:

Maria Ressa, Nobel Prize winner, journalist and CEO Rappler (Philippines) In 2004 Internet social media was just getting going. Rappler received information that a Philippines President Election might have been rigged. The status quo’s reaction was to supress any activates around the topic. This was done by attacking the traditional media companie...

15 April 2025 Transaction Fraud Systems and Analysis

See all 62 opinions by John

Latest comments

Fraud is not just financial loss

Jonathan - many thanks for the incisive input and comments below:

Fair comment on banks and some PSP. Both traditional and new banks along with PSPs can treat scammed customers insensitively. 

Agree on the £30K limit - its a WAG (wild arse guess).

The figure of £415K is being treated by the PA and its financial influences as a scare tactic. Complete nonsense as you rightly point out there is a review before money is paid away. Also the scammers would be at this level (and beyond) if it was a market possiblity.

I like the £100 excess option as it gives the bank/PSPs the opportunity to show compassionate on the first instance. As scammers swap 'live' names (e.g. saying take me off your list you are added on), the probability is high for another scam.

Given the PA mission is: "...helping almost 300 companies enhance their commercial interests, ... solve societal problems..." the first by delaying mandatory refunds saves bank/PSP £230 million/year as the customers carries on paying for the scammed amount. The contribution to solving societal problems is an oxymoron.   

 

03 Sep 2024 12:56 Read comment

Future of Payment Review – who will pay?

Ketharaman - good long term positioning for the big American companies as India's international instant payments grow, where payment and FX fees are allowed, revenues will flow. 

 

 

29 Apr 2024 13:07 Read comment

Accelerating the use of Instant Payments

Ketharaman - reimbursement details are being finalised by the PSR for the UK for consumers and SMEs. Larger companies where revenues exceed £5 million per year are excluded. EU is adding CoP mandates in 2024 so we’ll have to see how euro reimbursements are addressed.

04 Oct 2023 11:00 Read comment

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John writes about

  • payments
  • regulation & compliance
  • retail banking
  • cloud
  • financial inclusion
  • cryptocurrency
  • identity
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  • predictions

John's opinion archive

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  • The future of Payments in Europe

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